Frequently Asked Questions



ABOUT WAGE HOPE MY WAY

What is Wage Hope My Way?

A platform to create a personalized fundraising page that can be shared with family and friends to raise awareness and easily collect donations to support the fight against pancreatic cancer. Wage Hope My Way is our hub for “do-it-yourself” or “third party” fundraising efforts that are being organized outside of PurpleStride. Please note that those looking to organize wraparound fundraising efforts to support their local PurpleStride should NOT use Wage Hope My Way, and instead should utilize the www.purplestride.org platform or contact corporaterelations@pancan.org if needing further support.

What types of fundraisers can people organize?

The sky is the limit. Check out some great fundraising ideas here. We offer four different categories to participate under: Tribute, Celebration, Athletic, and Get Creative. Please keep in mind that Tribute pages will be up long term (no end date) while the other participant types are meant for annual events (you will need to re-register each year you participate). In addition to setting up a personal fundraising page, you also have the option to create a “team” page if you plan on recruiting others to fundraise in support of your efforts.

How are donations used?

All funds raised support our most critical programs and help us reach our goal of doubling survival for pancreatic cancer by 2020. To learn more, check out our annual impact report.



HOSTING AN EVENT

I’m thinking about planning my own fundraising event. How do I get started?

The first step is to decide what type of event you would like to organize and then register for Wage Hope My Way. Once you have registered, your participant center will be your one stop shop for helpful tools such as fundraising and event planning tips and printable materials. You will also have the opportunity to request additional materials to utilize during your event and download the Wage Hope My Way logo if desired. Please note that any and all promotional materials and statements must be submitted to the Pancreatic Cancer Action Network for approval prior to printing, display or use.

Will the Pancreatic Cancer Action Network sponsor my event or reimburse me for expenses?

We do not provide financial support or reimburse for Wage Hope My Way activities. If you need to cover event expenses, please build them into your registration fee or other method for collecting money for the event. If your expenses are being paid out of your proceeds, these costs should be deducted from the funds raised prior to sending the final donation check to Pancreatic Cancer Action Network. We want your fundraiser to be successful! To be good stewards of the donations entrusted to you, we recommend that event organizers follow the Better Business Standards for Charity Accountability by not spending more than 35% of monies collected on event expenses. Please note that checks made out to the Pancreatic Cancer Action Network cannot be used for your event’s expenses. In any case, the organizing group is responsible for all event expenses. If there are expenses you will pay for out of the proceeds you will need to keep records for reporting purposes. Speak to your accountant to ensure a proper accounting of the event revenue, expenses and net proceeds donation.

Will the Pancreatic Cancer Action Network promote my event?

After registration, you will have the opportunity to share your event details with us and qualifying events can be posted to the Pancreatic Cancer Action Network’s calendar of events if desired.

Can a representative from the Pancreatic Cancer Action Network attend my event?

We cannot guarantee availability, but if there are volunteers nearby, they are often happy to host an awareness table, give a short speech or accept a check on behalf of the organization. After registration, you will have the opportunity to request volunteer attendance at your event.

Can I use your W9 or Tax ID number to solicit in-kind or cash donations?

Our Tax ID may only be used when someone makes a direct monetary donation to our organization. Please notify us prior to soliciting a business or company for a donation of cash or in-kind value that exceeds $500 so as to confirm that we do not have a prior relationship with that organization.

Are funds raised through auctions, raffles and in-kind donations tax-deductible?

We cannot provide tax acknowledgment for these contributions, since the items are not donated directly to the Pancreatic Cancer Action Network, but rather to you as an independent third-party. You are required to share with buyers the fair market value of the items they purchase at an auction/raffle at your event where bidders can see them. Tell the buyers to work with their tax advisor to determine their tax implications. Many states and local jurisdictions have strict regulations governing raffles and other gaming events for charitable purposes. Please check with your official state and local websites for details on if and how you can hold a raffle or other gaming activities.

More than one charity will be benefiting from my fundraiser. Is that okay?

You may have several beneficiaries, but please keep in mind that 100% of any funds received through your Wage Hope My Way fundraising page will be donated to our organization. If the Pancreatic Cancer Action Network is one of several beneficiaries, the exact percentage or amount of proceeds that benefit the organization must be clearly stated on all materials presented to the donor.

There is no PurpleStride in my area. Can I hold my own?

If there is not a PurpleStride in your area, we encourage you to organize your own walk through Wage Hope My Way.

Can I use Pancreatic Cancer Action Network in my event name?

For legal reasons, Pancreatic Cancer Action Network may only be identified as the beneficiary. For example, your fundraiser cannot be called “Pancreatic Cancer Action Network Ride for 2020”. Instead, it should be called “The 2020 Ride benefiting Pancreatic Cancer Action Network”.

What if I need to cancel or reschedule my event?

Please email us at myway@pancan.org so we can advise you on next steps.



DONATIONS

A supporter of my efforts would like to mail in a donation instead of making an online donation to my page. How do I make sure it credits my page once you receive it?

Please direct them to mail in their donation with this form and specify the fundraiser’s (your) name.

Someone told me they mailed in a donation. Why didn’t the donation show up on my Wage Hope My Way page?

Unless the donor references Wage Hope My Way and the fundraiser’s (your) name, we cannot guarantee that a donation will be applied to a certain fundraising page. To ensure that all of your donations credit your page, encourage your supporters to donate online by sharing the direct link to your fundraising page.

Will a donation made to pancan.org be uploaded to my Wage Hope My Way page?

Only donations made directly to your Wage Hope My Way page online or mailed in with the proper donation form will be applied to your page.

Can I get a tax acknowledgment letter?

Direct monetary donations made online to the Pancreatic Cancer Action Network receive a tax acknowledgment via email. Mailed in donations of $25 or more will be mailed a tax acknowledgment. If you need a copy of this letter, contact info@pancan.org. Please do not give out or promise a charitable tax deduction receipt to your donors unless a donor is writing a check directly to Pancreatic Cancer Action Network, and that check is not related to event tickets, prizes or auctions. Inappropriate receipting can put Pancreatic Cancer Action Network charitable-tax status in jeopardy. Consult your tax advisor if you have questions about your tax implications of any kind.

Can the money I raise support my local community or be used to help support a family battling this disease?

All funds raised support our critical programs, and as such, the local community. Our Patient Services program provides patients and families in your community with comprehensive, free information about treatment options, clinical trials and more. We also inform local medical professionals about the latest pancreatic cancer breakthroughs and provide research funding opportunities. Finally, our Government Advocacy team works with your local government to ensure continued federal research funding for pancreatic cancer.

If I have a Wage Hope My Way fundraising page, but I have collected offline donations, where do I send them?

First, thank you for your efforts! Please thoroughly review the following important information:

Make checks payable to Pancreatic Cancer Action Network and mail donations to:
Pancreatic Cancer Action Network
Attn: Wage Hope My Way
1500 Rosecrans Ave, Suite 200
Manhattan Beach, CA 90266

Convert cash donations into a money order or cashier’s check made payable to Pancreatic Cancer Action Network. If donations included in the cashier’s check need tax acknowledgment, you must provide the donor’s name, address and the exact amount of the donation. All proceeds should be mailed to us within 30 days of completing your fundraiser.

Print the customized donation form found in your participant center and include as many details as possible about your event (we love seeing pictures also!).

We suggest using a shipping service so you have a tracking number (USPS certified mail, USPS priority mail, UPS, FedEx, etc.).

I already hosted an event and do not have a Wage Hope My Way fundraising page. What is the best way to get you the funds?

First, thank you for your efforts! Please thoroughly review the following options and important information:

You can donate your funds via credit card here.

You may also mail us your funds by making checks payable to Pancreatic Cancer Action Network and mailing your donations to:
Pancreatic Cancer Action Network
Attn: Wage Hope My Way
1500 Rosecrans Ave, Suite 200
Manhattan Beach, CA 90266

If you prefer to mail the funds, please convert cash donations into a money order or cashier’s check made payable to Pancreatic Cancer Action Network. If donations included in the cashier’s check need tax acknowledgment, you must provide the donor’s name, address and the exact amount of the donation.

Please print this form and include your event or campaign name, and any relevant details (we love seeing pictures also!).

We suggest using a shipping service so you have a tracking number (USPS certified mail, USPS priority mail, UPS, FedEx, etc.).



OTHER QUESTIONS

I forgot my Username and Password.

Click here to submit your email address. You will receive an e-mail with your username and a reset password link. If you still have problems, please contact us at info@pancan.org.

I still have questions about Wage Hope My Way. Who should I contact?

Please reach out to us at myway@pancan.org so that we can assist you.



OTHER IMPORTANT NOTES TO KEEP IN MIND

Pancreatic Cancer Action Network reserves the right to decline or withdraw as beneficiary of the fundraiser at any time if we feel there is a conflict of interest or the fundraiser may have a negative effect on the image of Pancreatic Cancer Action Network.

No bank accounts in the name of “Pancreatic Cancer Action Network” can be set up to hold funds from a fundraiser.

If including ticketing, raffles, or auctions in your event, please do not use your Wage Hope My Way page to process payments.

The event organizer is responsible for obtaining any permits, authorities, insurances or licenses for the event as required by local, state and federal laws.

The event organizer must obtain liability insurance to cover “in person” events. A minimum of $1,000,000 per occurrence in liability insurance coverage; bodily injury, property damage or death arising out of the organizer’s activities is required.

Funds raised through any Pancreatic Cancer Action Network website cannot be restricted to pay for a service or participation of a specific person in a Pancreatic Cancer Action Network program or event.

Events that promote political parties, candidates or potential candidates will not be approved.

Organizers of events that sell tickets should inform attendees of the fair market value of the purchase (the per person cost of the event).

If you want to communicate the success of your fundraiser after the event, it is a best practice to publicize only the amount that will be donated to the organization (typically the total amount raised minus all expenses) to ensure transparency for your donors.

All proceeds need to be made payable to Pancreatic Cancer Action Network and mailed to us within 30 days of completing your fundraiser.

Consult your tax advisor if you have questions about the tax consequences of any of these activities.



FACEBOOK DONATE FAQ

Can I promote my Wage Hope My Way page on social media?

Yes! We highly encourage you to promote your page on social media. However, if you are promoting on Facebook, please do NOT use the “Donate” button feature simply copy the link to your Wage Hope My Way page in your post.

What is the “Donate” button?

It is a new feature on Facebook allowing people to opt in to adding a “Donate Now” button to their posts. People who click on the “Donate” button will be able to give to a nonprofit via Facebook’s Fundraising tool.

Why did the “Donate” button appear when I posted on Facebook?

When you use language in your Facebook posts such as, “please donate,” “fundraise,” “donations,” etc., Facebook will add a prompt that reads: “Want to raise money for a nonprofit? You can add a donate button to your post to raise money for a nonprofit on Facebook.”

Do NOT opt in to use the “Donate” button if you want your funds to be credited to your Wage Hope My Way page. Funds given via this button will not be added to your pages but instead will come to us via Facebook and be attributed as anonymous donations.

I thought I was raising money for my Wage Hope My Way page through that “Donate” button can I move those donations to my Wage Hope My Way page?

Unfortunately, we cannot move funds raised through Facebook to your Wage Hope My Way page, as the money is being funneled through Facebook and is processed as a lump sum every two weeks.

We recommend deleting the post with the “Donate” button immediately. You can submit a new post to promote your Wage Hope My Way page on Facebook, but please opt OUT of using the “Donate” button.

That way, people will click the link to your page that you posted, and they can donate on your actual fundraising page. Please contact our Customer Service team at info@pancan.org for additional questions.

Will those people who donated via the Facebook donate button be acknowledged on my Wage Hope My Way page?

Unfortunately, they will not appear on your WHMW page in the fundraising honor roll, as they have donated via Facebook and we receive limited information on donations that come through Facebook. We apologize for the inconvenience, but we encourage you to thank and acknowledge them in different ways through the editable text area on your page!

I don’t even see the option to donate to the Pancreatic Cancer Action Network via Facebook’s “Donate” button.

Please search for the “Pancreatic Cancer Action Network” and select the organization as your charity of choice.

Can I just create a fundraiser on Facebook instead?

Yes! We appreciate that you want to fundraise for the Pancreatic Cancer Action Network! While we encourage you to set up your own fundraiser right here on our Wage Hope My Way site or fundraise for one of our PurpleStride run/walks: www.purplestride.org, we are grateful that you are interested in other ways to raise funds to fight the world’s toughest cancer.

Facebook Fundraising is another great way to raise awareness especially if you have a large network of friends to whom you can promote your fundraiser. Regardless of which platform you choose to raise funds to fight the world’s toughest cancer, we say thank you!

Also, please note that our ability to acknowledge donations from Facebook is very limited. Of course, if you’d still like to fundraise with Facebook, we are happy to help where we can.

Will I be acknowledged for my donation if it’s through Facebook?

You will still receive a tax-deductible receipt from Facebook, but we will not be able to credit the donated funds to your name. We receive all donations from Facebook in one lump sum, and all donations will be credited as an anonymous donation via Facebook. If you would like an acknowledgement for your donation or fundraiser, please donate via Wage Hope My Way or donate at www.pancan.org/donate

I deleted my receipt that I received from Facebook. Can you send me a new one?

No, we cannot provide a receipt. But you can always get another copy of your receipt in your Payment History on your Facebook page. To view your payment history, click in the top right of Facebook and select Payment History.

I made a mistake I wanted to promote my Wage Hope My Way fundraiser. Can I move the funds to my Wage Hope My Way page?

Unfortunately, we cannot move funds raised through Facebook to your Wage Hope My Way page. We recommend ending your Facebook Fundraiser immediately and fundraising via your Wage Hope My Way page.

My company is doing a matching gift can I have a letter stating I gave to the Pancreatic Cancer Action Network through a Facebook Fundraiser?

Yes, please submit your matching gift receipt online, or via email to skelsey@pancan.org, including your receipt from Facebook. We will verify your gift and submit our verification online through your company’s matching gift site or by filling out the matching gift form received through the mail. Please note that depending on the company’s payment cycle, the matching gift could take three months to a year to receive.